Payment and Refund Descriptions

Credit Card Payment Description

This trading system involves credit card payment, we currently accept Visa/Master/JCB; American Express/Union Pay Card are not accepted at present, please excuse us for anyinconvenience caused.

*Credit card swipe-card service is provided by Taiwan so-net.

Activity Refund Description

Regarding refunds: Once the refund procedure is executed (including arefund resulting from you changing the event), a NT$100 handling fee will be deducted from the refund.

Below are explanations for the different conditions, while assuming the event registration fee is NT$1,500.

A - 1 Consumers cancelling the event voluntarily:

For notifications of the cancellation 14 days before the departure (excluding the departure day), an administrative handling fee of NT$100 will be deducted and the remaining amount will be refunded (NT$1,400 refund).
For notifications of the cancellation 7 days before the departure (excluding the departure day), 70% of the already paid amount will be refunded but an administrative handling fee of NT$100 will be deducted from this before refunding the remaining amount(NT$1,500*0.7 = NT$1,050, NT$1,050-NT$100=NT$950, refund of NT$950).
No cancellation will be accepted 7 days prior the departure day and therefore there is no refund.

A - 2 Consumers changing the event voluntarily:

If the amount for the event you changed to is lower than the already paid amount, the difference will be refunded after an administrative handling fee of NT$100 has been deducted from it
(Assuming it was NT$1,500, which was changed to NT$1,200, NT$1,500-NT$1,200=NT$300, NT$300-NT$100=NT$200, NT$200 will be refunded).

B - A full refund will be available if the event organizer canceled the event (no administrative fee will be deducted) (NT$1500 refund).

C - If the event is cancelled due to force majeure such as weather or national policies, etc., then an administrative handling fee of NT$100 will be deducted and the remaining amount will be refunded (NT$1,400 refund).

D - If you have already arrived at the event site but the event is cancelled due to force majeure such as the weather, etc., the already paid insurance fee will be collected, an administrative handling fee of NT$100 will be deducted and the remaining amount will be refunded (it will not be listed here as the insurance fees for each event is different).

Refund Procedure Description

When receiving the refund application, your credit card bank will be able to receive the refund data within 10-21 working days (the number of working days varies due to the operating procedures of different banks); the refund data will then appear in the next account statement.

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